Which size of card sleeve should I use for Epochs? Can the sleeved cards fit in the deluxe card holder?
At this moment, Epochs includes the following cards but the game is still in development. Epochs: 208 Cards (63.5 x 88 mm). Sleeved cards can fit in the deluxe card holder which can also fit in the game box!
Last updated: April 30, 2024 05:03
How can we add the Optional Buys?
You can add the optional buys in the pledge manager after the Kickstarter campaign. We will post a detailed explanation in the future update when the pledge manager opens.
Last updated: April 30, 2024 05:03
What is the size of the game box?
The size is 295 x 295 x 135mm.
Last updated: April 30, 2024 05:03
Can we buy your previous game here?
Age of Civilization is also available as an optional buy in the pledge manager.
Last updated: April 30, 2024 05:03
Is the project customs friendly?
We are customs-friendly for the United States, Europe, Canada, Australia, the United Kingdom, and China. That means we will NOT charge customs processing fees for these regions. However, any tax based on your country of residence will also be charged in the pledge manager.
Last updated: April 30, 2024 05:03
Is retailer pledge available?
Yes! Please send an email to [email protected] and suggest a rough number of copies you would like to have. You may also include your shipping address so that we could calculate the shipping discount for you.
Last updated: April 30, 2024 05:03
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.